General (sale, rental of goods and rental of services)
All the conditions listed below apply to all deliveries, placements, invoices, orders, and rental contracts we execute. You are deemed to accept these conditions explicitly and unambiguously when you place an order, give an order, or sign a rental contract. Deviations from these conditions are not opposable to us if we have not accepted them in writing.
We only accept written orders and assignments. If we have agreed on the price by phone, you must confirm the price in a letter or email that you sign for approval.
If the term is not explicitly stated, our price offer is binding for 15 days from the date we drew up the offer, subject to force majeure. You must notify us in writing of any errors in the offer within 3 days of receiving it. The prices mentioned in the contracts and offers include 21% VAT, unless otherwise stated.
Ownership reserve
The following ownership reserve applies to all our sales: Discolife retains ownership of all delivered and to be delivered goods. The materials placed remain the property of Discolife and can in no case be used as collateral or be the subject of a seizure.
Payment
You pay an invoice by the due date, a rental receipt by the time you pick up or deliver the material. If you do not pay on time, we charge you a fixed compensation of 15% of the total amount with a minimum of € 50 and the then applicable legal maximum interest. This happens without prior notice of default. Every started month counts as a full month. All outstanding invoices and/or rental receipts become payable from the moment you do not pay, and all orders and/or deliveries to be executed are postponed until you have paid all overdue payments.
Complaints
You notify us of complaints within 8 days of receiving the invoice in a registered letter, after which no complaint is admissible. If disputes arise, only the courts of the Bruges district are competent. In that case, keep in mind that you will have to bear court costs and enforcement costs.
Rental of goods/services
We only rent equipment in perfect condition. You are obliged to report any visible defects, which are defects that manifest themselves from the first use, directly to us. This also applies to hidden defects, which are defects that can only manifest themselves later. If you do not comply with this, the incurred damage can be recovered from you.
You may only subrent equipment with our written consent.
You are obliged to treat the equipment like a “good father”. Some special conditions:
Rental period
A rental period runs as agreed in the quote. If you return the goods late or make it impossible for us to pick them up at the agreed time, we will charge you a full rental day for each started rental period.
If you want to rent for multiple days, there are special coefficients for this.
Theft / Loss
In case of irreparable damage or theft or loss, the new value will be charged.
Damage
If you do not return the rental material or damage it, you will bear the full repair and replacement costs.
Rental deposit
When we ask for a rental deposit, you will get it back in cash when you return the rented goods correctly and on time.
If necessary, this rental deposit can be fully or partially retained as a deposit for repairs, reconditioning or replacement costs and as extra rent for late return.
The insurance of the rented material against theft or breakage is at the expense and initiative of the lessee/organizer.
Cancellation conditions
You can cancel the contract free of charge up to and including 60 days before the start of the agreement. After the 60th day, we will charge a cost compensation that is calculated as follows:
Due to the nature of the sector, a week consists of 7 working days.
If Discolife wants to cancel the agreement, you are also entitled to the above cancellation rates. The client can never claim a higher compensation than the above cancellation rates. Discolife has the right to cancel the agreement at any time and without being liable for compensation if the client: shows serious signs of insolvency, directly or indirectly endangers the safety of our staff or equipment, is suspected of fraud or acts in bad faith.
Placement and operation
You must provide sufficient space at the entrance of the event location to load and unload with a truck. You must also provide a parking space for a van or truck within a radius of 50 meters, unless otherwise agreed in writing.
At the installation site, at least 2 tables must be present and there must be sufficient space to place all rented equipment.
If the location is difficult to access (stairs or +30m distance between the place where the installation must be and the unloading point or other obstacles), you must report this when booking. All equipment must, unless otherwise agreed in writing, be placed on a dry, paved and frost-free spot. The power supply must be solid and grounded and may not deviate by more than 5% from 50Hz 400V for three-phase power or 230V AC for normal sockets. The power supply must also be located at a maximum distance of 10m from the installation site, unless otherwise agreed.
Overload of the network is at the expense of the lessee/organizer.
You must, like us, strictly adhere to agreements about operating, placement or pickup times. If the conditions in the above paragraph are not met, Discolife cannot be held responsible for not delivering the installation on time. Discolife may also decide, without you being entitled to compensation, not to use part of the equipment or all of the equipment until the problem is resolved.
If the materials were installed by Discolife, the lessee/organizer may only reconnect and/or move them after explicit written permission from Discolife. If it is moved, a fine can be imposed.
Overtime
Overtime that arises from not meeting the above conditions or because the client does not adhere to agreed schedules is charged, unless otherwise agreed in the rental contract.
During their activity, our staff must have access to free entry and consumables. For productions that fall within normal lunch hours, you must also provide a small meal for our staff.
(Reimbursement = 12.5€/person/meal and 15€/person/day when no free consumables are provided)
Sound level
As the organizer, you are always responsible for the used sound level, even if a Discolife employee operates the installation. We follow your instructions regarding the desired sound pressure and can provide measurement equipment and/or contractually agree on a sound limit at a modest extra cost, which we will then adhere to and not exceed.
If the applicable sound standards are repeatedly exceeded, Discolife has the right to stop the music activity after a first warning.
In the event of exceeding these sound standards, any resulting fines are at the expense of the DJ/Organizer/Renter. The DJ/Organizer/Renter undertakes to indemnify Discolife against any damage of any kind (such as burst windows, collapsed system ceilings, and hearing damage). Claims that are instituted against Discolife as a result of damage suffered by third parties due to non-compliance with the applicable sound standards. If the competent authority requests that the sound level be reduced, the DJ/Organizer/Renter will immediately comply.
The organizer must ensure the necessary formalities and permits: the permission of the city or municipality, SABAM, Red Cross, Application for the correct category of sound standards, etc. Discolife cannot be held liable for this.
At any time, the staff can have the event stopped if they deem it necessary due to, for example, safety, weather conditions, etc.... Discolife can never be held liable for accidents with or by the rented materials (electrical problems, noise pollution, weather conditions,...)
The renter/Organizer declares that they are aware of the operation of the individual components and that they will take the necessary care to avoid overloading and other damage.
General terms and conditions from 1/1/19, copyright Discolife
